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DescriptionStatusPriorityCategoryTime ReportedResolutionFilterDue DateRegionTypeProduct
Assigned To
Ceci est un test
ResolvedHighEquipment Issue
8/31/2005
8/18/2005
SouthwestTechnical FailureProduct B
1
Bil Simser
Problème de Tablet PC
ResolvedHighEquipment Issue
9/20/2005
problem is the user is talking french to the helpdesk!
cest la vie!
9/21/2005
SoutheastTechnical FailureProduct B
1
SharePoint Guest Account
TEST EMM
ResolvedHighEquipment Issue
10/4/2005
Installerade om SP
10/5/2005
MidwestQuestionProduct B
1
SharePoint Guest Account
sasasa
ClosedHighOutage
10/13/2005
sasasa
10/25/2005
MidwestQuestionProduct A
444
Bil Simser
cualquier
ClosedNormalPoor Quality
10/13/2005
ya estuvo tubo
10/18/2005
MidwestBugProduct C
11
SharePoint Guest Account
User needs new password
ActiveNormalOutage
10/21/2005
Reset password
10/21/2005
SouthwestQuestionProduct A
1
Bil Simser
test
ClosedHighOutage
10/25/2005
resolution - resolved
MidwestQuestionProduct A
1
SharePoint Guest Account
Where is "any" key?
ActiveNormalEquipment Issue
11/20/2005
NortheastQuestionProduct C
7
Bil Simser
esora de Xerox
ResolvedHighPoor Quality
12/11/2005
Se cambia el monitor
12/11/2005
NortheastTechnical FailureProduct A
1
SharePoint Guest Account
Test of this Sharepoint application
ActiveLowOther
1/26/2006
Is there ever a resolution?
1/27/2006
MidwestOtherProduct B
2
NT AUTHORITY\SYSTEM
testing new new new
ActiveHighOutage
2/6/2006
still tesring
MidwestQuestionProduct A
1
SharePoint Guest Account
GV test item
ActiveHighOther
2/7/2006
MidwestOtherProduct C
1
SharePoint Guest Account
deutsches template
ActiveHighOther
2/13/2006
NorthwestQuestionProduct A
12
Bil Simser
Power cord split
ActiveHighOutage
2/13/2006
Please fix this
2/13/2006
MidwestTechnical FailureProduct C
1
SharePoint Guest Account
WSS Template niet zichtbaar
ActiveHighOutage
2/16/2006
Test Test Test Test
MidwestQuestionProduct A
1
Bil Simser
Test Issue
ActiveHighOutage
3/10/2006
3/11/2006
MidwestQuestionProduct A
4
Bil Simser
Profillöschung B
ActiveNormalEquipment Issue
4/20/2006
scvefsc d dcdecexc
NortheastOtherProduct B
1
SharePoint Guest Account
My computer is on fire
ClosedHighOutage
5/18/2006
I pured a buck of water on it.
5/25/2006
MidwestTechnical FailureProduct A
12
SharePoint Guest Account
Test
ActiveNormalEquipment Issue
5/19/2006
Bla
NortheastTechnical FailureProduct B
1
Firewall down
ActiveHighEquipment Issue
6/16/2006
6/23/2006
NorthwestTechnical FailureProduct A
4
SharePoint Guest Account
Не работает мышка!!!
ActiveHighOutage
6/20/2006
Действуй!
добавил
------------------------------------------
Yes the mouse is now working.
6/20/2006
SoutheastQuestionProduct A
1
SharePoint Guest Account
New Ticket Item
ActiveNormalEquipment Issue
7/3/2006
7/10/2006
SoutheastQuestionProduct B
5
SharePoint Guest Account
Hair on fire
ActiveHighEquipment Issue
7/4/2006
Tip champarne on my head
MidwestBugProduct A
2
test
ActiveHighOutage
7/30/2006
MidwestQuestionProduct A
1
SharePoint Guest Account
Sample issue
ResolvedHighEquipment Issue
8/14/2006
Done
SouthwestTechnical FailureProduct B
1
Bil Simser
desktop not turning on, green power light flashing
ActiveNormalEquipment Issue
8/21/2006
NorthwestTechnical FailureProduct B
1
SharePoint Guest Account
PC performance very poor kkkkkkkkkkkk
ActiveHighPoor Quality
9/18/2006
9/18/2006
SoutheastBugProduct B
2
Bil Simser
Test
ActiveNormalOutage
10/8/2006
MidwestQuestionProduct B
1
SharePoint Guest Account
testtesttest
ActiveHighOutage
10/12/2006
testtesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttest
MidwestQuestionProduct A
2
SharePoint Guest Account
forgot my password...
ClosedHighOther
10/23/2006
reset password and send it by e-mail to user
10/23/2006
MidwestOtherProduct A
4
NT AUTHORITY\SYSTEM
testing
ClosedHighEquipment Issue
10/23/2006
none.
MidwestTechnical FailureProduct B
1
Bil Simser
My cup holder has disappeared - where did it go?
ClosedHighEquipment Issue
10/31/2006
Called  user and advised them to push eject button on cd-rom face.
MidwestQuestionProduct B
2
CIE Problem
ActiveHighEquipment Issue
11/5/2006
Don't know?
11/6/2006
SoutheastTechnical FailureProduct B
9,998
SharePoint Guest Account
Keyboard not working
ClosedHighEquipment Issue
11/16/2006
replace keyboard
11/16/2006
NorthwestTechnical FailureProduct A
2
SharePoint Guest Account
Test - what is correct spare
ClosedHighOther
11/28/2006
OK
MidwestQuestionProduct A
1
Bil Simser
bad CPU
ActiveHighOutage
11/29/2006
change the CPU
SouthwestQuestionProduct A
1
SharePoint Guest Account
Overpressure on filter cloth
ResolvedHighEquipment Issue
12/1/2006
Told client to stop main reactor venting via the centrifuge. Max pressure allowed in CT is 200mBar
12/15/2006
NortheastTechnical FailureProduct C
4
Bil Simser
Slow Network
ActiveHighOther
12/3/2006
12/5/2006
MidwestTechnical FailureProduct A
2
Bil Simser
Technical Failure
ActiveHighOutage
12/8/2006
12/8/2006
MidwestTechnical FailureProduct A
1
NT AUTHORITY\SYSTEM
I lost all my MP3's and XXX movies
ActiveHighOutage
1/5/2007
1/8/2007
MidwestTechnical FailureProduct A
960
How Could i update MS office Q from toto
ClosedHighOther
1/5/2007
this issue is closed. pebkac.
NorthwestQuestionProduct A
12,344
SharePoint Guest Account
Problem booting computer
ClosedHighEquipment Issue
1/11/2007
Plug in power cable
NorthwestQuestionProduct A
1
SharePoint Guest Account
my PC has stopped
ResolvedNormalEquipment Issue
1/15/2007
Who knows?
1/16/2007
SouthwestBugProduct B
100,000,000
Cannot create a pdf
ActiveHighPoor Quality
2/3/2007
2/6/2007
NorthwestTechnical FailureProduct C
2
Bil Simser
Nothing works! Is the server down?
ActiveHighOutage
2/7/2007
2/7/2007
MidwestQuestionProduct B
100
Bil Simser
dssssa
ActiveNormalEquipment Issue
2/8/2007
asd
2/20/2007
MidwestTechnical FailureProduct B
3
SharePoint Guest Account
User can't figure out how to turn on her PC
ActiveNormalEquipment Issue
2/8/2007
I walked her through the correct procedure.
2/8/2007
SoutheastQuestionProduct A
20
SharePoint Guest Account
my problem
ActiveHighOutage
2/24/2007
sdsdd
MidwestQuestionProduct A
3
human beings are driving me mad
ActiveHighEquipment Issue
3/1/2007
Learn how to cope
MidwestTechnical FailureProduct C
99,999,999,999
DEDI365\tester
Fire! Run Run! Everything is P1!
ActiveHighOutage
3/1/2007
hide in the back room
MidwestQuestionProduct A
1
PC Crashed
ActiveHighPoor Quality
3/9/2007
SoutheastTechnical FailureProduct A
1
AAA test
ActiveHighOutage
3/12/2007
AAA test
MidwestQuestionProduct A
1
Bil Simser
Can we add in out own "TYPE","Product", catgorys?
ActiveLowEquipment Issue
3/12/2007
would be nice to hava a calendar to quickly pick a due date
3/20/2007
MidwestTechnical FailureProduct A
1
NT AUTHORITY\SYSTEM
Does this template use Sharepoint services version 2.0 or 3.0????
ActiveHighOutage
3/12/2007
3/12/2007
MidwestQuestionProduct A
1,000
Grega test
ActiveHighPoor Quality
3/15/2007
Zadeva ne deluje.

ŠČŽ
ščž
3/16/2007
SouthwestBugProduct C
1
SharePoint Guest Account
Main Router Down
ActiveHighOutage
3/15/2007
The router has died, please replace it.
3/15/2007
NortheastTechnical FailureProduct A
1
pas bien
ResolvedHighOutage
3/30/2007
MidwestQuestionProduct B
1
there is problem with Internet
ActiveHighEquipment Issue
3/19/2007
Replaced primary domain controller
4/18/2007
NorthwestTechnical FailureProduct A
2
Bil Simser
Problem with tag editing
ResolvedHighOther
4/4/2007
done!
SouthwestTechnical FailureProduct B
1
Bil Simser
Issue with PORTIO
ActiveHighPoor Quality
4/5/2007
Will not connect with Parchistory
MidwestTechnical FailureProduct B
1
Bil Simser
aad
ActiveHighOutage
4/6/2007
ufyyft
MidwestQuestionProduct A
12,123
Bil Simser
Kan inte logga in
ActiveHighOutage
4/11/2007
Reboot server
NortheastTechnical FailureProduct C
1
SharePoint Guest Account
big problem
ClosedHighOutage
4/12/2007
solve it!!!!!!!!
MidwestQuestionProduct A
1
SharePoint Guest Account
test
ResolvedHighOutage
4/18/2007
ok
4/18/2007
MidwestTechnical FailureProduct A
1
Bil Simser
Can't bounce server
ResolvedHighEquipment Issue
4/29/2007
asdfasdf
adf
a
sdf
asdfasd fasdf asd asd f
f
asd as ff sa
4/29/2007
MidwestTechnical FailureProduct C
100
NT AUTHORITY\SYSTEM
Problema con impresora X
ActiveHighEquipment Issue
5/17/2007
5/18/2007
NortheastTechnical FailureProduct B
2
Bil Simser
TEST
ActiveNormalEquipment Issue
5/21/2007
5/21/2007
NortheastTechnical FailureProduct A
1
SharePoint Guest Account
Test
ActiveHighOutage
5/24/2007
Werkt niet goed genoeg!
5/31/2007
MidwestQuestionProduct A
2
SharePoint Guest Account
Test
ActiveNormalOutage
6/2/2007
MidwestTechnical FailureProduct B
1
Dispensario Bloqueado
ActiveHighOutage
6/6/2007
None yet
6/6/2007
NortheastTechnical FailureProduct B
1
Bil Simser
Wont Work PC
Resolved